Contact Healthy Directions Customer Service
How to Reach a Person at Healthy Directions
Toll-Free Number:
-
1-888-349-0397
Customer Service:
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1-800-665-9737Refill and Save
Customer Service:
Healthy Directions Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Healthy Directions Phone Number | 1 (888) 349-0397 |
| Average Hold Time | 00:02:03 |
| Average Calls duration | 3 minutes |
| Most Popular Healthy Directions Email Address | customerservice@healthydirections.com |
| Healthy Directions Live Agent Availability | 15% of callers successfully reach a real person |
| Issue Resolution Rate | Low (16% reported full resolution) |
| Healthy Directions Customer Service Rating | 4.5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 71% phone, 29% email |
| Common Reasons for Contact | Activation/ cancellation, request for information, payments and charges |
| Customer Effort Score | Low Effort |
| Prepare before the call to Healthy Directions | First and last name, phone number or email |
How to Contact Healthy Directions?
Most Popular Number:
| Total calls: 85 | Issues resolved: 5 | Last call: Jun 2, 2026 |
Contact Information
Healthy Directions Website:
Healthy Directions Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Returns Department
2323 S 3600 W
West Valley, UT 84119
Privacy Inquiries
Adaptive Health LLC
615 South College St, Suite 1300
Charlotte, NC 28202 USA
Headquters
6710A Rockledge Drive
Suite 500
Bethesda, MD 20817
Hours:
Monday-Sunday 8:00am-00:00am (ET)
Summary of Healthy Directions Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Healthy Directions?
Activation/ Cancellation Question:
- “To cancel my subscription”
- “Cancel order”
- “Cancel taking funds”
Request for Information Question:
- “Question about your product”
- “I have a question”
- “Need to talk to someone about my order for daily five”
Payments and Charges Question:
- “Fraud charge”
- “Payment dispute”
- “Billing”
Return/ Replace Question:
- “Return product”
- “Change schedule”
- “Return”
Account Question:
- “$76.68 taken from my account today”
- “Why is HD invading my bank account?”
- “Trying to order omega Q plus Pro at $43.67 subscription but can’t do it in the internet”
Shipping and Delivery Question:
- “Autoship for probiotic advantage not received”
- “Did not revceive package”
- “Change delivery schedule”
Product/ Service Question:
- “Problem with delivery”
- “Product i didn't ask for”
- “I don't want your product no more”
Cards Question:
- “You took money off my card”
Refund Question:
- “Want a refund”
Other Question:
- “Didn’t get order”
- “Hold up on sending me vision essentials”
- “Save my order for shopping until I'm home again.”
Compare Healthy Directions Customer Service To
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